Monitoring and Operating a Private Cloud with System Center 2012

Configure data center process automation

  • Implement workflows
    • Implement SCO Runbook automation; automate remediation of incidents including resolution of System Center Virtual Machine-based incidents; design and build end-to-end automation incorporating System Center 2012 technologies; implement change control and problem resolution workflows
  • Implement service offerings
    • Add a new service offering to the service catalogue; create a custom workflow using the Service Manager console; reference Orchestrator workflows in Service Manager; implement self-service provisioning of virtual machines

Deploy resource monitoring

  • Deploy end-to-end monitoring
    • Deploy agents; discover and deploy network device monitoring; import and configure management packs; deploy and configure monitoring of a heterogeneous virtualisation infrastructure
  • Configure end-to-end monitoring
    • Configure overrides; create synthetic transactions; configure Outside-In monitoring; configure application performance monitoring (APM); create distributed application models; integrate the monitoring infrastructure with Global Service Monitor (GSM)
  • Create monitoring reports and dashboards
    • Implement service-level tracking; implement reports including chargeback reports and System Center Manager data warehouse reports; implement dashboards

Monitor resources

  • Monitor network devices
    • Analyse network device health; manage Operations Manager alerts; manage notifications
  • Monitor servers
    • Monitor the Operating System Environment (OSE); manage System Center Operations Manager alerts including automating resolution of alerts; manage notifications; implement and manage rules and monitors in Operations Manager; configure Audit Collection Services including Dynamic Access Control integration
  • Monitor the virtualisation layer
    • Monitor host and guest performance; monitor virtual applications; manage Operations Manager alerts; manage notifications
  • Monitor application health
    • Application Performance Management (APM); synthetic transactions; manage Operations Manager alerts including automating resolution of alerts; manage notifications; distributed applications

Configure and maintain service management

  • Implement service level management
    • Define service level objectives (SLOs) and service level agreements (SLAs); implement SLA management and escalation; maintain SLAs (including planning for future growth); analyse SLAs (reporting)
  • Manage problems and incidents
    • Customise problem management, link incidents to problems, and resolve problems; raise, assign and resolve incidents; perform root cause analysis/diagnosis; integrate problem and incident resolution with change management; create and manage a knowledge base
  • Manage cloud resources
    • Deploy new applications to private and public clouds; deploy VM/service (applications, SQL, roles); deploy multi-tier applications by using service templates; manage applications in private and public clouds; manage VM hardware (CPUs, Dynamic memory); manage self-service

Manage configuration and protection

  • Manage compliance and configuration
    • Implement security and compliance (includes IT GRC process management pack); analyse and remediate configuration compliance; analyse data in System Center Advisor; implement configuration compliance by using System Center 2012 Configuration Manager Desired Configuration Management (DCM); implement update baseline in System Center 2012 Virtual Machine Manager
  • Manage updates
    • Update machine roles in a service template; manage and update applications across multiple clouds; manage software updates to System Center Virtual Machine Manager infrastructure, virtual machines, and VM images; deploy patches by using System Center 2012 Configuration Manager; deploy patches by using Windows Server Update Services (WSUS)
  • Implement backup and recovery
    • Back up/recover product settings; back up/recover the cloud infrastructure; manage backups (protection groups, storage) by using Data Protection Manager (DPM); implement business continuity for the cloud; manage checkpoints; integrate DPM with Microsoft Azure Online Backup
 
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Monitoring and Operating a Private Cloud with System Center 2012

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